Terms of Service & Refund Policy

Terms of Service & Refund Policy

Last Updated: 02/26/2025

1. Introduction
Welcome to Mystic Matt. These Terms of Service govern your use of our website located at www.mysticmatt.com and any services provided through our Site collectively. By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

2. Acceptance of Terms
By using our Site and Services, you confirm that you have read, understood, and agree to these Terms, including any modifications we make from time to time.

3. Use of Services

• You must be at least 18 years old to use our Site.

• You agree to use our Services only for lawful purposes and in compliance with all applicable laws and regulations.

• We reserve the right to suspend or terminate your access to our Services at our sole discretion.

4. Payment Terms

• Prices for our Services are subject to change without notice.

• All payments must be made in full via our secure payment methods before accessing the Services.

5. Refund Policy

Eligibility for Refunds:

• If you are dissatisfied with our Services, you may request a refund within [30] days of your purchase.

• To request a refund, please contact our support team at mysticmatt@myyahoo.com with your order details and the reason for your request.

Refund Criteria:

• Eligible Refunds: Refunds may be granted if:

  • The Service was not delivered as described, or

  • A technical issue prevented you from accessing the Service as advertised.

• Non-Eligible Refunds: Refunds will not be granted if:

  • The request is made after the 30-day period,

  • The Service has been fully rendered or substantially consumed, or

  • The request is based solely on a change in your personal circumstances or preferences.

Refund Process:

• Upon receiving your refund request, we will review your claim and respond within 7 business days.

• If approved, the refund will be processed to the original payment method within 14 business days.

• We may request additional information to help process your refund request.

6. Disclaimer of Warranties
Our Services are provided "as is" without any warranties—express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

7. Limitation of Liability
To the fullest extent permitted by law, Mystic Matt will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Services.

8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Texas/United States, without regard to its conflict of law provisions.

9. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will become effective immediately upon posting on our Site. Your continued use of our Services after any changes constitutes acceptance of the updated Terms.

10. Contact Information
If you have any questions about these Terms or our Refund Policy, please contact us at:

Mystic Matt
Georgetown, TX
mysticmatt@myyahoo.com
512-942-7876

11. Acknowledgment
By using our Site and Services, you acknowledge that you have read, understood, and agree to these Terms and our Refund Policy.